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Obligations of the Patient/Client:

• You are not impersonating any other person and are using your actual identity


• The personal information provided during the registration process is true, accurate, current and complete


• All engagement between you and the hospital are governed by these patient obligations


• Being an online application, there might be unforeseeable network and infrastructure issues in which case the application will not be available until the issue is rectified. Under such circumstances please directly contact The Nairobi Hospital for any question. The Nairobi Hospital will make all possible efforts to provide you the best healthcare services. However, The Nairobi Hospital shall not incur any liability and shall declare any service guarantee void in the event the user is in breach of any of the Terms and Conditions of this Agreement


• The personal and health information added through this application, through use of its services by patients and healthcare providers of The Nairobi Hospital will not be shared, disclosed or displayed to anyone other than authorized employees of The Nairobi Hospital.


• At time of registration you will be required to verify your email address and phone number. Your contact information may also be used for customer support services.


• All users of the Covid booking portal of The Nairobi Hospital are expected to be above 18 years of age. Parents, caregivers/guardians and healthcare providers are allowed to provide and store personal information about others, including minors and children. Any user providing, storing or submitting information on behalf of a child/person under guardianship assumes full responsibility over the submission, use, and transmission of such information.


• I have read and accepted the terms of The Nairobi Hospital’s Covid-19 Booking/Reservation Platform